Privacy Policy

Last updated: 25 September 2026

1. Who we are

This website is operated by Salisbury Media Group Ltd, trading as Salisbury Media (“we”, “us”, “our”), a creative agency based in Wrexham, North Wales. Company registration number: 15694909. VAT registration number: 466884630. We are the data controller for the personal data described in this policy.

Contact: rob@salisburymedia.co.uk · 01978 290 290 · Wrexham, North Wales, UK.

2. What personal data we collect

We collect personal data when you interact with this website, including:

• Contact and enquiry forms — name, email address, phone number, business name, and the content of your message.
• Brand Health Check quiz — your name, email address, and your answers to the quiz, so we can send you your results and a personalised action plan.
• Cookies and usage data — with your consent, we use Google Analytics to understand how visitors use this site (pages viewed, general location, device type). See our Cookie Policy for full details and how to manage this.

3. How we use your data

We use your personal data to:

• Respond to enquiries and provide quotes or proposals (legal basis: taking steps at your request prior to entering a contract).
• Deliver the results and follow-up action plan from the Brand Health Check quiz (legal basis: consent, given when you submit the form).
• Provide and administer any services you engage us for (legal basis: performance of a contract).
• Send occasional marketing or portfolio updates, where you have opted in (legal basis: consent). You can unsubscribe at any time.
• Understand how visitors use this site so we can improve it (legal basis: legitimate interests).

4. Who we share it with

We do not sell your personal data. We may share it with trusted third parties who help us run this website and our business, including our website hosting provider, our email and form-handling software, Google Analytics (only if you consent to analytics cookies, see our Cookie Policy), and, where relevant, freelance specialists working on your project under confidentiality. Each of these third parties is only given the data they need to perform their specific function.

5. How long we keep your data

We keep enquiry and quiz data for as long as reasonably needed to respond to you and follow up, and no longer than 24 months after our last contact unless you become a client, in which case we retain project-related data for as long as required for our contractual, accounting and legal obligations.

6. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate data.
• Ask us to delete your data (“the right to be forgotten”).
• Restrict or object to certain processing.
• Request a portable copy of your data.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, email rob@salisburymedia.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you believe we have not handled your data properly.

7. Cookies

This site uses cookies to function properly and to understand how it is used. Full details, including how to manage or disable cookies, are in our Cookie Policy.

8. Children’s privacy

This website and our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal data from children.

9. Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page shows when it was last revised.

10. Contact us

If you have any questions about this policy or how we handle your data, contact us at rob@salisburymedia.co.uk or 01978 290 290.